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Susan Young

Award-Winning CEO, Communications Trainer, + A/E/C Keynote Speaker

If We Haven’t Met Yet, I’m Susan…

"The Communications Rock Star for Tech Nerds in A/E/C!"

This Is How a New Jersey Radio News Reporter Ended Up Fixing A/E/C Sales Conversations

It wasn’t by design.

I didn’t start in A/E/C. 

I started my career in a chaotic newsroom.

As an award-winning broadcaster and on-air anchor in the New Jersey/New York media market, I spent years working in high-stakes environments where communication had to be…

…clear, confident, and instantly understood.

I learned how to…

  • Break down confusing data into clear messages.
  • Ask better questions to engage audiences.
  • Read people quickly to gain trust.
  • Feel confident in high-visibility interviews
  • Tell stories that people actually listen to.

And over time I realized something surprising. 

The exact skills that make great reporters are the same skills A/E/C professionals are never taught in classrooms.

Because firms don’t lose work over technical expertise.

They lose it over communication.

About Susan Young

Susan is an award-winning communicator + A/E/C trainer with 40 years of experience.

She teaches professionals to be clear, confident communicators so they win trust, respect, and clients. 

Susan began her career as an on-air radio news reporter and anchor in the New Jersey/New York media market. She has won numerous broadcasting awards. 

For 10 years, Susan interviewed everyone from homeless people to presidents. 

Susan also co-managed the Governor’s Office of Radio & TV for New Jersey Gov. Christine Todd Whitman.

And she worked as a public relations director for a statewide nonprofit. 

In 2000, Susan opened her communications firm. She is a sought-after keynote speaker and online trainer in AEC.  

Her curiosity, listening, storytelling, and news skills bring a unique perspective to business development and client communication.  

In addition, Susan is certified in Neurolinguistic Programming.

NLP is a 50-year-old model that focuses on brain science, communication, psychology, and sales. 

Susan has been honored as “Entrepreneur of the Year” and is one of the ‘Top 75 Badass Women on Twitter.’ 

She and her husband live in San Antonio, Texas. They have two grown children, and a Golden Retriever named Wally. 

Book a Call About Amplify Now!

I bring a journalist’s eye to the A/E/C industry, so professionals walk away with today’s communication skills — not outdated sales tactics.

  • Simplify complex data in high-stakes conversations
  • Deliver powerful presentations that are easy-to-understand
  • Lead better client conversations without managers jumping in
  • Differentiate your firm with confident, human storytelling that’s relatable
  • Communicate expertise without feeling like "salesy"

No personality assessments. No active listening techniques. No vague soft skills.

Just relatable, real, repeatable processes.

CONNECT WITH SUSAN - 30 Minute Call

Awards and Recognition

“Susan’s presentation at SMPS was fantastic: clear and thoughtful, with simple to implement strategies
and a nice dash of humor!”

Joyce Watson, CPSM, Principal Marketing, Cleary-Zimmermann Engineers